Shipping policy

Shipping Policy

Processing Time

  • All orders are processed within 1–2 business days after payment is confirmed.

  • Orders are not processed, shipped, or delivered on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly extended. In this case, we will notify you by email and update you on the expected dispatch date.

Domestic Shipping (Australia)

  • Standard domestic shipping time: 3–7 business days from dispatch.

  • Orders are shipped via reputable courier or postal services with tracking.

Please note:

  • Rural or remote areas may experience slightly longer delivery timeframes.

  • Once your order has shipped, you will receive a confirmation email with tracking information.

International Shipping

  • Standard international shipping time: 7–14 business days from dispatch.

  • We offer international shipping to selected countries. Available destinations and rates will be shown at checkout.

Please note:

  • Delivery times may vary based on destination, customs clearance, and local postal services.

  • Any customs duties, taxes, or import fees are the responsibility of the customer and may be collected by the destination country before delivery.

Shipping Rates

  • Shipping costs are calculated at checkout based on destination, order weight, and shipping method.

  • From time to time, we may offer free or discounted shipping promotions. These will be clearly advertised on our website and/or at checkout.