Track Your Order using the Oak & Origin order tracking page to check the latest status of your purchase. Enter your order number and the email address or phone number used at checkout, or use your tracking number to search for the latest available delivery information.
Track Your Order details can help you understand where your parcel is in the fulfilment and delivery process. Once an order has been received, it moves through preparation before being handed to the delivery carrier. After shipment, carrier scans provide updates about the parcel's progress and estimated delivery information where available.
What your order status means
Order received / Preparing
Your order has been received and is being prepared before it is handed to the delivery carrier. During this stage, the order is being processed and prepared for dispatch.
Shipped / On its way
Your parcel has been handed to the delivery carrier and is on its way. Use the available tracking information for the latest carrier scan, movement updates, and estimated delivery details.
Out for delivery
The carrier has marked your parcel for delivery. Delivery timing is controlled by the carrier and can change during the day depending on the delivery route and local circumstances.
Delivered
The carrier has marked your shipment as delivered. If you cannot locate the parcel, first check the delivery location, surrounding areas, and the tracking details provided by the carrier. Contact Oak & Origin if you still need assistance.
Track Your Order regularly when you are waiting for an important delivery and use the latest carrier information as the most current source for shipment progress. Estimated delivery times can change after dispatch, so the carrier's tracking updates should be checked for the latest available information.
Need help with an order?
Have your order number ready when contacting Oak & Origin so we can help identify your purchase more efficiently. You may also need the email address or phone number associated with your checkout.
For additional assistance, review our Shipping & Delivery, Returns & Refunds, and Account & Orders information. These resources can help answer common questions about delivery, returns, and managing your order.
Use the Track Your Order page whenever you need a convenient way to check your purchase status and follow its journey from preparation through delivery.